Privacy Policy

FOX Robotics Lab. Tek. Hiz. San. Ltd. Şti. (“Company”, “We”, or “FOX Robotics”) has adopted the protection of the privacy of our users (“You” or “User”) through our website and the services we offer as its highest priority. This Privacy Agreement (“Agreement”) explains how we collect, use, share, and protect your personal data in accordance with the Law on the Protection of Personal Data (KVKK) No. 6698 and related legislation. By using our site or requesting our services, you are deemed to have accepted this Agreement. If you do not agree with any provision of this Agreement, please discontinue your use of our site or contact us.

1. Personal Data We Collect

FOX Robotics collects only the data necessary to provide and improve our services. The collected data includes:

Identity Information: Name, surname, e-mail address, phone number (e.g., during a quote request or communication).
Communication Data: Information you share through your messages, comments, or support requests.
Technical Data: IP address, browser type, pages you visit, cookies, and usage statistics (via tools like Google Analytics).
Service-Related Data: Your address (e.g., location information such as Pendik/Istanbul), your project and service requests (technology, robotic solutions, consulting, or laboratory details).

We do not collect sensitive personal data (health, ethnic origin, etc.), and we process such data only with your explicit consent.

2. Use of Personal Data

The collected data is used strictly limited to the following purposes:

Providing and managing our services (e.g., project management, quote preparation, meeting scheduling).
Communicating with you (e.g., e-mail/phone for project updates and notifications).
Improving our site and services (user experience analysis).
Complying with legal obligations (e.g., invoice retention).

Your data is processed based on legal grounds such as “explicit consent”, “service contract”, or “legitimate interest” within the scope of the KVKK. We will obtain your separate consent for any marketing-related use.

Your data is shared with third parties only in the following situations:

Service providers: (e.g., cloud storage companies or payment processors) – protected by confidentiality agreements.
Legal obligations: (Court orders, official institutional requests).
Partner companies: (e.g., hardware or software suppliers), but strictly limited to your project/service and with your consent.

As a rule, your data is not transferred abroad (except for global cloud/server infrastructures used). Sharing is kept to a minimum in accordance with the KVKK.

4. Cookies and Similar Technologies

Our site uses cookies to enhance the user experience:

Strictly Necessary Cookies: For site functionality.
Analytical Cookies: To track visitor traffic (Google Analytics).
Marketing Cookies: For personalized advertisements (with your consent).

You can manage your cookie settings through your browser or control them from the relevant section on our site. Rejecting cookies may affect the functioning of certain features.

5. Data Security

We take industry-standard measures to ensure the security of your data: Encryption, access controls, regular security audits, and employee training. However, internet transmissions are not 100% secure; therefore, please be careful when sharing sensitive information. In the event of a possible data breach, we will notify the Personal Data Protection Board and the affected individuals within 72 hours, as required by the KVKK.

6. User Rights

Pursuant to Article 11 of the KVKK, you have the following rights regarding your data:

Right of Access: To learn the processing status of your data.
Right to Rectification: To request the correction of inaccurate data.
Right to Erasure: To request the deletion of data (“right to be forgotten”).
Right to Object: To object to the processing of your data.
Right to Data Portability: To transfer your data to another system.

To exercise these rights, please apply in writing to info@foxlab.com.tr. We will evaluate your requests free of charge within 30 days.

7. Children’s Privacy

Our site is not intended for individuals under the age of 18. We do not collect children’s data and will delete it immediately if we become aware of any such collection.

8. Amendments to the Agreement

We may update this Agreement from time to time. Changes will be published on our website, and important changes will be notified via e-mail. Continued use of our site/services implies your acceptance of the updates.

9. Contact and Data Protection Officer

For your questions, requests, or complaints, please contact us:

Website: www.foxlab.com.tr

Company: FOX Robotics Lab. Tek. Hiz. San. Ltd. Şti.

Address: Sanayi Mah. Teknopark Bul. No:1/4C-Z08 Pendik/Istanbul

Phone: 0 533 570 7089

E-mail: info@foxlab.com.tr